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Privacy Policy

Last Updated: November 2026

Emerald Meadow respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Submit enquiry forms through our website
  • Register for our coaching programmes
  • Communicate with us via email
  • Participate in training sessions

This information may include your name, email address, professional background, and details about your coaching objectives.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We may also collect information about your browsing actions and patterns.

Training Session Recordings

As part of our coaching services, we record training sessions for performance review and analysis. These recordings contain your image, voice, and performance data. All recordings are stored securely and used solely for your training purposes unless you provide explicit consent for other uses.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our coaching services
  • Communicate with you regarding your training programme
  • Analyse your performance and provide personalised feedback
  • Improve our website and services
  • Respond to your enquiries and support requests
  • Send you relevant information about our services (with your consent)

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or respond to lawful requests from public authorities
  • To protect our rights, privacy, safety, or property
  • With service providers who assist in operating our website or conducting our business, under strict confidentiality agreements

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Training session recordings are encrypted and stored on secure servers with restricted access.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Training recordings are typically retained for 12 months following programme completion, after which they are securely deleted unless you request continued access.

Your Rights

Under applicable data protection laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing your personal information
  • Request transfer of your personal information to another party
  • Withdraw consent at any time where we rely on consent to process your information

To exercise these rights, please contact us at contact at emerald-meadow.com

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Please refer to our Cookies Policy for detailed information.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to such transfers.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Emerald Meadow
Level 12, 45 Collins Street
Melbourne VIC 3000
Australia

Email: contact at emerald-meadow.com

Emerald Meadow

Professional broadcast coaching and media training for presenters, hosts, and corporate spokespersons.

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Contact Information

Level 12, 45 Collins Street
Melbourne VIC 3000
Australia

contact at emerald-meadow.com

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