Emerald Meadow
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Terms of Use

Last Updated: November 2026

These Terms of Use govern your access to and use of the Emerald Meadow website and services. By accessing or using our website, you agree to be bound by these terms.

Acceptance of Terms

By accessing this website, you confirm that you accept these Terms of Use and agree to comply with them. If you do not agree with any part of these terms, you must not use our website or services.

We reserve the right to modify these terms at any time. Changes become effective immediately upon posting. Your continued use of the website following any changes constitutes acceptance of those changes.

Services Description

Emerald Meadow provides professional broadcast coaching and media training services. Our programmes are designed to develop presentation skills, vocal technique, on-camera performance, and related broadcasting competencies.

Service descriptions on this website are provided for informational purposes. Actual programme content may be customised based on individual client needs and assessments.

Eligibility

Our services are intended for individuals aged 18 years or older. By using our services, you represent that you meet this age requirement.

If you are entering into an agreement on behalf of an organisation, you represent that you have the authority to bind that organisation to these terms.

Registration and Account

When you register for our services or submit enquiries through our website, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your information
  • Maintain the confidentiality of any account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorised use

Service Terms and Conditions

Programme Enrolment

Enrolment in coaching programmes is subject to availability and acceptance by Emerald Meadow. We reserve the right to decline service to any individual at our discretion.

Upon enrolment, you will receive a separate service agreement detailing specific terms for your chosen programme, including scheduling, payment terms, cancellation policies, and programme-specific requirements.

Payment Terms

All prices displayed on our website are in Australian Dollars (AUD) and include applicable taxes unless otherwise stated.

Payment is required according to the terms specified in your service agreement. We accept payment by methods specified during the booking process.

Prices are subject to change without notice. However, price changes will not affect existing bookings or signed service agreements.

Cancellation and Refund Policy

Cancellation and refund policies are specified in individual service agreements. Generally:

  • Cancellations with adequate notice may be eligible for rescheduling or partial refund
  • Late cancellations or no-shows may result in forfeiture of payment
  • Specific notice periods and conditions vary by programme

Refund requests will be considered on a case-by-case basis taking into account circumstances and applicable consumer protection laws.

Intellectual Property Rights

Website Content

All content on this website, including text, graphics, logos, images, and software, is the property of Emerald Meadow or its content suppliers and is protected by intellectual property laws.

You may view and print pages from this website for personal, non-commercial use, subject to the restrictions set out in these terms. You must not:

  • Modify or copy the materials
  • Use the materials for commercial purposes
  • Remove copyright or proprietary notices
  • Transfer the materials to another person
  • Reproduce, duplicate, or exploit materials for commercial gain

Training Materials and Recordings

Training materials provided during coaching sessions remain the property of Emerald Meadow. You may use these materials for personal development purposes but may not reproduce, distribute, or create derivative works without written permission.

Session recordings created during your training are for your personal use only. You retain rights to your own image and performance in these recordings, but the underlying coaching content and methodology remain our intellectual property.

User Conduct

When using our website and services, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe the rights of others
  • Transmit harmful or malicious code
  • Attempt to gain unauthorised access to our systems
  • Interfere with or disrupt our services
  • Use our services for any unlawful or fraudulent purpose
  • Harass, abuse, or harm other users or our staff
  • Impersonate another person or entity

Privacy and Data Protection

Our use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Use by reference.

By using our services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

We do not warrant that:

  • Our services will meet your specific requirements
  • Services will be uninterrupted, timely, secure, or error-free
  • Results obtained from using our services will be accurate or reliable
  • Any errors in services or materials will be corrected

While we strive to provide high-quality coaching services, individual results may vary based on factors including personal commitment, practice, natural aptitude, and external circumstances beyond our control.

Limitation of Liability

To the maximum extent permitted by law, Emerald Meadow and its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use or inability to use our services
  • Any conduct or content of third parties
  • Unauthorised access to or alteration of your data
  • Any other matter relating to our services

Our total liability for any claims arising from your use of our services shall not exceed the amount you paid for the specific service giving rise to the claim.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited by law.

Indemnification

You agree to indemnify and hold harmless Emerald Meadow and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of our services
  • Your violation of these Terms of Use
  • Your violation of any rights of another party
  • Any content you submit or transmit through our services

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Emerald Meadow. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party websites.

You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by use of or reliance on any third-party content, goods, or services.

Professional Advice Disclaimer

The information and services provided by Emerald Meadow are for educational and professional development purposes. They are not intended as a substitute for professional advice in specific situations.

While our coaching can improve presentation and communication skills, we do not guarantee specific career outcomes, employment opportunities, or professional advancement as a result of completing our programmes.

You should consult with appropriate professionals regarding specific career decisions, health concerns, or other matters where professional advice is required.

Governing Law and Jurisdiction

These Terms of Use are governed by the laws of Victoria, Australia, without regard to conflict of law principles.

Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

Dispute Resolution

If a dispute arises between you and Emerald Meadow, we encourage you to contact us first to seek resolution informally.

If informal resolution is unsuccessful, disputes may be referred to mediation before pursuing legal action. Both parties agree to participate in good faith mediation if requested by either party.

Severability

If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms of Use, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Emerald Meadow regarding use of our website and services.

Waiver

Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.

Assignment

You may not assign or transfer these terms or your rights under them without our prior written consent. We may assign these terms without restriction.

Contact Information

For questions about these Terms of Use, please contact us at:

Emerald Meadow
Level 12, 45 Collins Street
Melbourne VIC 3000
Australia

Email: contact at emerald-meadow.com

Emerald Meadow

Professional broadcast coaching and media training for presenters, hosts, and corporate spokespersons.

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Contact Information

Level 12, 45 Collins Street
Melbourne VIC 3000
Australia

contact at emerald-meadow.com

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